Whether you’re streamlining internal operations, integrating complex systems, or building new citizen-facing platforms, our work with public service providers combines sector expertise with technical excellence to deliver scalable, compliant digital services that make a measurable impact.
Understanding Software Development for Public Service Providers
Public service providers operate across a wide range of sectors — including health, social care, education, housing, justice, employment, and community services. They face increasing demand, rising expectations for digital access, and the need to demonstrate value, accountability, and high-quality service delivery.
Effective software development for public service providers means creating systems that improve operational efficiency, reduce administrative workload, support frontline teams, and deliver reliable digital experiences for users. These systems must comply with sector-specific requirements, accessibility standards (WCAG 2.2 AA), and data protection regulations including UK GDPR and ISO 27001.
Public service environments often involve complex integrations with legacy tools, multi-agency data sharing, and diverse user groups — from citizens and service users to staff, volunteers, and partner organisations.
At 6B, we work with public service providers to develop digital solutions that enhance service access, improve outcomes, and support long-term organisational transformation.
Our Approach to Software Development for Public Service Providers
Every engagement begins with discovery — working closely with service leads, operational teams, digital specialists, and end-users to understand challenges, user needs, and service objectives. We take a collaborative, research-driven approach to ensure solutions align with real-world workflows and service delivery goals.
Our design team creates accessible, user-friendly digital experiences built on inclusive design principles and the GOV.UK Design System where appropriate. We prioritise clarity, efficiency, and usability across all touchpoints — ensuring services are easy to access and navigate for diverse audiences.
Our engineering team delivers secure, scalable, cloud-ready platforms aligned with best practice in cyber security and public-sector compliance. We specialise in integrating with case management systems, CRM platforms, identity solutions, data hubs, and multi-agency systems to ensure seamless information flow.
We provide full lifecycle delivery — from technical architecture and prototyping to development, testing, assurance, deployment, and ongoing managed support. We also support staff training, service transition, and documentation to ensure solutions are adopted and sustained effectively.
Why Choose 6B for Public Service Software Development?
6B is a trusted partner to public service providers across the UK, with experience delivering digital transformation across sectors such as health, social care, housing, employment, and community services. We understand the operational, regulatory, and financial pressures these organisations face — and the importance of delivering digital solutions that are safe, reliable, and cost-effective.
Our multidisciplinary team blends technical capability, user-centred design expertise, and deep sector understanding. We work transparently and collaboratively, following agile delivery practices and aligning with public-sector standards to ensure compliance and long-term sustainability.
We have delivered digital platforms that support service access, case management, triage, community engagement, workforce enablement, and multi-agency collaboration — helping public service providers strengthen service quality and improve outcomes for the people they support.
More than a supplier, we act as a strategic technology partner, helping you build resilient, future-ready digital services that expand your impact, enhance user experiences, and improve operational efficiency.
Speak To Our Software Development For Public Service Providers Experts
Whether you're developing a new digital government services product or extending an existing solution with Software Development For Public Service Providers, 6B brings the technical expertise, government insight, and experience needed to accelerate delivery.
